Proactively engage with the management team to identify, prioritize, develop, and execute a quarterly enablement plan; create and maintain a local training calendar
When developing plans, always think about the Partner and how we can enable them to be an extension of our sales team
Identify gaps in knowledge and processes and work with necessary Managers and Directors to ensure rapid deployment of training and tools needed to address.
Drive community and collaboration through the wider Enablement team
Prioritize needs around 3rd party training and events, work to secure budget, plan and deliver events
Participate in the creation and delivery of all enablement activities including Sales Kickoff and other enablement events
Coach at the Manager and Director level
Leverage assets from the global programs to drive knowledge acquisition and skills development
Be maniacal about metrics and impact
Build content and facilitate deliveries as appropriate
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
Strong experience in training and enablement, ideally in technology organizations with a demonstrated track record of successfully executing advanced sales training and enablement programs
Preferably experience working in a sales role
Work with SMEs (both internal and external) to capture knowledge and real-world experience to be delivered within enablement initiatives and programs
Determine the appropriate vehicles (training, tools, portals, resources, etc.) to deliver the desired outcomes
Highly responsive to internal customer requests
High energy level and a “can do” attitude
Effective time manager, capable of developing the strategy and delivering/executing on the tactics on multiple projects, on time and on budget
Ability to maintain a high level of productivity in a fast-paced, team environment while managing multiple competing priorities
Diplomacy, integrity, and presence that enables you to work effectively at all levels within large organization
Positive demeanor, with a sense of purpose and the ability to have fun
Hands on experience and in depth understanding of virtualization, storage and data protection, security and/or cloud computing products will be a significant plus
Understanding of what motivates your internal customer
Ability to travel
JV20
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We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
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RevOps Roles analysis
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Nancy DeLeon— LinkedIn profile, opens in a new tab
Director, Global Talent Acquisition
Stita Misra— LinkedIn profile, opens in a new tab
APAC Talent Acquisition Leader
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ServiceNow provides cloud-based workflow and process management software for enterprises across IT, HR, customer service, and business operations. The platform automates routine tasks and connects business processes to improve organizational efficiency. It primarily serves large enterprises and mid-market companies globally.
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