Area Sales Operations Specialist

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Job Description:

The Impact You’ll Make in This Role

As an Area Sales Operations Specialist, you will support the regional sales organization by improving reporting, forecasting, data quality, sales incentive plan management, and operational execution, while contributing to the strategic management of sales excellence and effectiveness. In this role, you will help drive business discipline, process consistency, and actionable insights that enable effective sales planning, aligned incentive governance, and strong sales team performance across the area.

Key Responsibility:

• Manage sales incentive plan processes, including administration, communication, tracking, and alignment with established governance requirements

• Maintain and improve CRM data quality, including account, customer, pricing, and opportunity information

• Partner with sales leaders to support territory alignment, account assignments, quota tracking, and sales coverage planning

• Collaborate with division finance on sample budget allocation, and manage the MySample dashboard

• Manage the Command Center, overseeing user access, data quality, system governance, issue resolution, user support, and continuous improvement to enable effective tool utilization and reliable business operations.

• Coordinate and support sales operations processes, tools, and standard ways of working across the area

• Identify process improvement opportunities and help implement more efficient and standardized sales operations practices

• Support sales team onboarding and adoption of systems, reporting tools, and operational processes

• Collaborate with cross-functional partners, including Finance, Marketing, Customer Service, Supply Chain, and Business teams, to support execution and alignment

• Monitor key sales metrics and help ensure timely follow-up on performance gaps, data issues, and operational actions

• Contribute to planning cycles, business reviews, and other commercial operating rhythms as needed

• Assist with sales forecasting, pipeline analysis, opportunity tracking, and identification of business risks and growth opportunities

Basic Qualifications:

• Bachelor’s degree in Business, Finance, Marketing, Analytics, or related field

• Minimum 3 years experience in sales operations, analytics, commercial support, or a related area

• Experience using CRM systems such as Salesforce

• Strong analytical, organizational, and communication skills

• Experience in process improvement or project coordination

• Ability to manage multiple priorities and work effectively across teams

• Business proficiency in Korean or Japanese is required.

Additional Qualifications:

• Experience with reporting and visualization tools such as Power BI or Tableau

• Experience with Vistex or Varicent system

• Experience supporting field sales teams in a regional environment

Preferred experience in Sales, or Sales Incentive Planning

Work location: This role follows an on-site working model. The employee is required to work at least four (4) days per week at a 3M office located in one of the following locations:

• AMK, Singapore

• Petaling Jaya, Malaysia

• Bangkok, Thailand

• Ho Chi Min, Vietnam

• Seoul, Korea

• Tokyo , Japan

• North Ryde, Australia

• Taipei, Taiwan

• Jakarta,, Indonesia

• Bonifacio, Philippines

• North shor, New Zealand

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