Role Overview
We are looking for a Highly Technical CRM Specialist to take ownership of our GoHighLevel ecosystem. This role is designed for a "Swiss Army Knife" of digital tools—someone who is as creative as they are analytical. You will be responsible for building, maintaining, and optimizing our CRM while acting as the primary technical support across our entire software stack.
Key Responsibilities
- GHL Architecture: Build and optimize funnels, landing pages, and complex workflows/triggers within GoHighLevel.
- Snapshot & Template Management: Create and deploy snapshots, manage custom fields, and ensure data integrity across sub-accounts.
- Multi-Platform Integration: Act as the "glue" between GHL and our other technical tools, ensuring seamless data flow and API connectivity.
- Technical Problem Solving: Troubleshoot software glitches, investigate automation failures, and find creative workarounds for platform limitations.
- New Tool Onboarding: Rapidly learn and document new software or platforms as they are integrated into our business operations.
- Campaign Execution: Assist in the setup of email/SMS marketing sequences and lead capture systems.
Technical Requirements
- GoHighLevel Mastery (Required): Deep experience with GHL workflows, triggers, reputation management, and funnel builder.
- The "Tech Stack" Generalist: Proficiency in navigating various SaaS tools (e.g., Slack, Canva, Stripe, or project management software).
- Logic-Based Thinking: A strong understanding of "If/Then" logic and how data moves through a marketing funnel.
- Creative Implementation: Ability to design aesthetically pleasing pages and user experiences within the constraints of a CRM builder.
Required Soft Skills
- Adaptability: You thrive when handed a tool you’ve never seen before and are expected to master it by the end of the day.
- Organizational Prowess: You keep a clean back-end; your workflows are labeled, your tags are consistent, and your files are organized.
- Proactive Curiosity: You don’t just fix what’s broken; you suggest ways to make our systems faster and more efficient.