Sales Enablement Manager, SMB

Do work that matters.

At AlertMedia, we help organizations protect their people, operations, and brand. Our modern Risk Intelligence and Response platform empowers teams to detect emerging threats, assess impact, and respond with confidence. We believe building resilience should be simpler—and it starts with bringing critical information and workflows together in one unified platform.

Our core values drive us in our important mission of keeping people safe & informed:

• We’re humans not robots

• Customers always come first

• We work better together

• Simplicity is our strength

• Our reputation is priceless

• Hard work pays off

As one of the fastest growing start-up companies in the nation, we’re focused on finding the best talent and building the best team to continue accelerating our rapid growth to keep up with our demand.

Who you are:

You are passionate about helping salespeople learn, improve, and perform at a higher level. You bring firsthand sales experience and understand the day-to-day realities of prospecting, discovery, customer conversations, pipeline management, and revenue execution. You are highly coachable, adaptable in fast-changing environments, and bring a strong work ethic with a willingness to put in the effort required to learn quickly and improve continuously. You actively seek feedback, apply it, and show resilience when tackling new challenges as you build a career in sales enablement.

You communicate clearly, stay organized, and enjoy turning information into simple, useful resources. You are comfortable facilitating training, leading practice exercises, reviewing sales calls, and helping sellers apply new skills. You are also AI fluent and motivated to use AI to improve seller workflows and productivity.

What you get to do every day:

• Support the development and execution of sales training and enablement programs across the seller lifecycle, including onboarding, product training, sales skills development, process reinforcement, and ongoing readiness initiatives

• Help facilitate live and virtual training sessions, onboarding programs, role plays, call reviews, workshops, and reinforcement activities for sales and customer-facing teams, including onboarding facilitation for new hires with practice exercises and readiness checkpoints

• Partner with Sales Enablement team members and subject matter experts to translate sales strategy, product knowledge, messaging, systems, and processes into clear, practical learning experiences

• Create and maintain training and learning content, including presentation slides, one-pagers, job aids, talk tracks, role play scenarios, call review guides, onboarding resources, and Docebo eLearning content, including self-paced modules, knowledge checks, and assessments

• Learn, maintain, and improve existing enablement platforms and content systems, including Seismic, Gong, SharePoint, and Docebo

• Help maintain a high-quality Gong library by organizing calls, curating strong examples, supporting playlists, applying naming conventions and tags, and making relevant call examples easier for sellers and managers to find

• Support Seismic and SharePoint content organization and governance by helping ensure sales content is current, easy to navigate, properly categorized, and aligned to sales team needs

• Identify, test, and implement AI-driven use cases that improve seller workflows, streamline processes, and increase productivity across the sales organization

• Use AI tools to create content, summarize inputs, generate role play scenarios, and enhance enablement delivery

• Partner cross-functionally with Sales Leadership, Product, Marketing, Revenue Operations, Learning and Development, and subject matter experts to support enablement initiatives and align training with business priorities

• Support ad-hoc enablement projects, content updates, platform maintenance, feedback collection, and business process improvements that help the sales organization operate more effectively

What you bring to the role:

• Undergraduate degree and/or equivalent work experience

• 1–2+ years of experience in Sales, Sales Development, Account Management, Customer Success, or another customer-facing revenue role

• 1+ years in a sales closing environment

• Firsthand understanding of sales motions, customer conversations, prospecting, discovery, pipeline management, and the skills sellers need to be successful

• Strong coachability, curiosity, adaptability, and ability to learn quickly

• Comfort facilitating live or virtual sessions, group discussions, practice exercises, role plays, and call review conversations

• Strong written and verbal communication skills with the ability to simplify complex information into clear, useful training materials

• Interest in creating enablement content, including presentations, one-pagers, job aids, role play scenarios, call review guides, and eLearning modules

• Experience using PowerPoint or similar presentation tools to create clear, professional, and engaging content

• Comfort using AI tools to accelerate work, improve content quality, brainstorm ideas, summarize information, and create scalable learning resources

• Proactive mindset for identifying new AI applications that can enhance seller productivity, streamline workflows, and improve enablement execution

• Strong organizational and project management skills with the ability to manage multiple tasks, timelines, and stakeholders

• Collaborative working style and ability to build relationships across Sales, Marketing, Product, Revenue Operations, Learning and Development, and Sales Leadership

• Willingness to learn and maintain enablement platforms such as Seismic, Gong, SharePoint, and Docebo

• Familiarity with Salesforce, Outreach, Gong, Seismic, SharePoint, Docebo, or similar sales and learning platforms is a plus.

• Prior sales enablement, instructional design, or formal training experience is not required

Location: Austin, TX. This is an in-office, position (3-5 days a week) in our beautiful downtown Austin, Texas headquarters

Sponsorship: AlertMedia does not sponsor candidates.

Why you’ll love working at AlertMedia:

At AlertMedia, you won’t just build your career — you’ll be part of something meaningful, surrounded by people who genuinely care about the work and each other.

• Competitive Base Salary + Company-Wide Bonus Program + Quarterly Bonus Plan

• Generous and flexible time off and parental leave policies

• Health benefits - Medical, Dental, Vision and Life Insurance are 100% paid for employees!

• 401K with generous company match

• Amazing rewards and incentives – we love celebrating each other!

• Commitment to community service with opportunities to give back

• A Best Places to Work company 10 years in a row and numerous other awards

• Access to new downtown office with 360 views of Austin, high-tech building gym and nearby running trails

• Ongoing career development opportunities through our Learning & Development team

• You'll do meaningful work—while growing your career in a fast-moving, global company with an award-winning culture

About AlertMedia:

We are the leading risk intelligence and response platform — trusted by the largest companies in the world to protect their people and assets when it matters most. We are a high-growth, PE-backed SaaS company with more than 4,000 clients scaling rapidly across the globe. Our technology is unmatched with a unified platform, a 7+year history of AI innovation, a customer NPS of 70+, and a culture that sets us even further apart from our competition.

We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work. Ensuring a diverse, inclusive, and equitable workplace for all people is key to our success and core to our values. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We'd love to get to know you better and share how we serve our amazing customers. For more information, please visit www.alertmedia.com.

Come join us in our mission to save lives and minimize loss through effective communication.

By applying for the role, you agree that Alert Media will use your Personal Information in connection with the recruitment process and in accordance with our Privacy Policy – https://www.alertmedia.com/legal/privacy-policy/