HubSpot Administrator

HubSpot Administrator

Location: Brazil or Mexico (Remote)

Languages: English, Portuguese, Spanish

Department: Revenue Operations / Sales Operations

About the Role

Cybba is hiring a HubSpot Administrator to own the day-to-day administration, governance, and operational performance of our HubSpot CRM. This is a hands-on technical role focused on CRM hygiene, automation, reporting, and platform enablement across our US, Brazil, and Mexico sales operations.

You will serve as the internal HubSpot expert and the primary point of contact for sales tech integrations, ensuring HubSpot operates reliably and connects cleanly with the rest of our sales technology stack including Gong, Seamless.ai, Chili Piper, and adjacent tools.

Responsibilities

CRM Administration & Governance

• Own day-to-day administration of HubSpot, including user management, permissions, and platform configuration

• Maintain CRM data quality through deduplication, record completeness rules, and lifecycle stage accuracy

• Enforce CRM process standards, audit protocols, and documentation

• Monitor platform health and resolve issues before they impact sales operations

Automation & Workflow

• Build and maintain HubSpot workflows for lead routing, pipeline governance, and lifecycle management

• Implement automated controls that ensure process compliance and reduce manual data entry

• Document automation logic clearly for ongoing maintainability

Reporting & Analytics

• Develop and maintain dashboards across pipeline health, conversion performance, attribution, and team productivity

• Standardize data definitions and reporting frameworks to ensure consistency across the organization

• Provide ad-hoc reporting and data extracts to support sales leadership decision-making

Sales Tech Integrations

• Serve as the internal point person for integrations between HubSpot and the broader sales tech stack

• Configure and maintain connections with tools such as Gong (conversation intelligence), Seamless.ai (prospecting), and Chili Piper (scheduling)

• Partner with data and engineering teams on integrations with data warehouses and BI platforms

• Troubleshoot integration issues, monitor data flow integrity, and surface improvement opportunities

Sales Enablement & Feature Adoption

• Enable sales teams on HubSpot capabilities including Breeze AI, sequences, and deal management tooling

• Drive adoption through training, documentation, and structured onboarding for new features

• Identify and eliminate friction in seller workflows through platform optimization

Required Qualifications

• 5+ years administering HubSpot CRM in a B2B technology or SaaS environment

• Strong working knowledge of HubSpot workflows, automation, and CRM governance

• Comfort working with data, APIs, and system integrations between SaaS platforms

• Experience supporting sales organizations with CRM tooling

• Fluent in English, Portuguese, and Spanish

• Based in Brazil or Mexico

Preferred Qualifications

• HubSpot certifications across one or more hubs: Marketing, Sales, Operations, CMS, Reporting, AI

• Experience integrating HubSpot with data warehouses, marketing automation systems, or BI platforms (Looker, Tableau, QuickSight)

• Hands-on experience with sales technology tools such as Gong, Seamless.ai, Chili Piper, or Apollo

• Familiarity with data lake architectures (S3, Athena) or middleware platforms (Zapier, Workato, Tray.io)

6-Month Success Criteria

• HubSpot administered to a documented standard with clean permissions, data quality controls, and audit logging

• Automated safeguards in place preventing duplicate records and incomplete data entry

• Standardized dashboards deployed across pipeline and revenue reporting

• Sales tech stack integrations operating reliably with HubSpot as the system of record

• Measurable improvement in sales productivity through automation and feature adoption