Revenue Operations Analyst
About Us:
At Fullbay, our mission is simple — to create safer roads for our families and yours. As leaders in the heavy-duty repair industry, we power shops with technology that helps them run smarter and more efficiently. As an AI-First company, we invite artificial intelligence to eliminate friction, spark innovation, and drive efficiencies in every conversation — for our teams and our customers.
Position Overview:
The Revenue Operations Analyst is the numbers engine behind Fullbay's go-to-market decisions. This role owns the models, forecasts, and analysis that tell leadership what's actually happening in the pipeline — not what people hope is happening. The Analyst translates raw CRM and financial data into forecasts, commission calculations, and account insights that hold up under scrutiny, whether that scrutiny comes from a Sales Director or the Board.
Primary Duties & Responsibilities:
Forecasting & Modeling
Builds and maintains pipeline forecast models used for GTM planning, updating assumptions as pipeline composition and conversion trends shift
Models commission and incentive payouts against plan structures, flagging discrepancies before payroll cycles
Develops ad-hoc analytical models to answer specific questions from Sales and RevOps leadership on short notice
Reporting & Analysis
Builds and maintains dashboards and reports tracking pipeline health, funnel conversion, forecast accuracy, and account segmentation
Validates data integrity for recurring operational reporting (MBR, QBR, Board) under tight deadlines
Analyzes historical trends to identify leading indicators of pipeline risk or opportunity, and packages findings into clear recommendations
Build & monitor reports for initiatives or tests, so leadership can make data backed decisions
Data & Systems
Maintains account/contact database hygiene and data quality standards across the sales tech stack
Partners with the Revenue Operations Manager to review and refine the account scoring algorithm and methodology
Supports Salesforce reporting infrastructure, building and troubleshooting reports and dashboards as needed
General
Uses AI tools (including Claude) to accelerate modeling, analysis, and reporting workflows
Adheres to all confidentiality, compliance, and company standards
Performs other duties as assigned
Minimum Education & Work Experience:
Bachelor's degree in Business, Finance, Economics, Data Analytics, or a related field (Preferred)
2+ years of experience in a highly analytical role (Revenue Operations, Sales Operations, FP&A, or similar)
Advanced spreadsheet skills required (Excel/Google Sheets); working knowledge of SQL preferred
Salesforce reporting proficiency required
Key Skills and Qualifications:
Strong quantitative, analytical, and modeling skills, with genuine comfort in spreadsheets and data
Ability to independently determine what to analyze and how, and to defend the methodology behind a number
Ability to translate complex data into clear, actionable insight for non-technical stakeholders
Passionate about data integrity and allergic to a model that doesn't reconcile
Outstanding time management, with the ability to manage multiple deadline-driven deliverables simultaneously
Self-starting attitude with a quick-learner mentality
Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Regularly required to sit at a desk in front of a computer and use hands to finger, handle, or feel objects, tools, or controls (including a computer keyboard and operating a telephone), lift and/or move up to 10 pounds.
Frequently requires the use of hands and arms for reaching, as well as the ability to walk and communicate effectively through speaking and listening.
Specific vision abilities required by this position include close vision, color vision, and the ability to adjust focus.
Noise level in the work environment is usually moderate.
Type on a computer keyboard and look at a computer monitor, and operate a cell phone or a computer-based phone
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Fullbay is a SaaS company providing cloud-based shop management software designed specifically for heavy-duty truck and diesel repair shops. Its platform helps shop owners manage repair orders, invoicing, inventory, and operations to improve profitability.
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