Manager, Deal Desk Operations

Manager, Growth Enablement Operations Full Time Bangalore, IN

Innovate with Benchmark Gensuite as a Manager, Growth Enablement Operations Everyone wants to make the world a better place. We work to make it happen. By joining Benchmark Gensuite and exploring careers in the EHS, Sustainability, and ESG Disclosure Reporting space, you’ll be helping customers throughout the business community empower informed decision making, improve employee safety, and lessen their environmental footprint while creating a culture that values diversity, equity, and inclusion. Join us and help make the corporate world better for the planet and better for its employees. Benchmark Gensuite jobs play a crucial role in helping develop our unified EHS, Sustainability, and ESG digital transformation software solutions that enable cross-functional performance excellence, enhance businesses’ sustainability efforts, and help them achieve their ESG goals. With our incredible global team, the collaborative spirit of our subscribers and partners, and the continuous innovation in exciting new technologies like Artificial Intelligence, Machine Learning, and IoT, a career at Benchmark Gensuite mean you will continuously use and evolve your skills to develop fresh ideas and initiatives.

Benchmark Gensuite Benefits At Benchmark Gensuite, your hard work is rewarded. We offer annual bonus programs, regular team-building events, and off-cycle reviews to promptly give excellent performers their due. With engaging team activities including happy hours and exciting virtual events, we actively encourage our teams to connect and build a strong, supportive, and fun rapport! Our Benchmark Gensuite Team Member Networks, like the Respect for Diversity Group and the Sustainability Group, offer a safe and supportive space, bringing together team members who share a common identity and empowering them to voice their ideas and initiate action. Explore Benchmark Gensuite job openings and come join us as we combine our collective creativity and passion to meet and exceed the expectations of our customers.

About Benchmark Gensuite Benchmark Gensuite® enables companies to implement robust, cross-functional digital systems for EHS, Sustainability, and ESG Reporting through a unified digital platform—locally, globally and across diverse operating profiles. With intuitive, best-practice-based process functionality, flexible configurations, and powerful extensions, the Benchmark Gensuite® platform has helped companies worldwide manage their EHS, Sustainability; Quality; Operational Risk and Compliance; Product Stewardship, and Supply Chain Risks for over two decades; and now organically integrated with cutting-edge ESG disclosure reporting and management solutions. Join over 3 million users that trust Benchmark Gensuite® with their software system needs and benefit from rapid deployment and adoption, immediate return on investment (ROI), service excellence, and collaborative innovation.

Responsibilities:

• Lead review, structuring, and approval of complex SaaS deals for both new logos and existing customers, ensuring pricing, policy, and revenue compliance

• Support existing customer deals including renewals, expansions, amendments, and divestitures as part of internal sales / presales motions

• Act as an advisor to Sales on deal strategy, discounting, approvals, and risk assessment across the sales lifecycle

• Own proposal development, cost estimations, and commercial inputs for deals, collaborating with solutioning and technical teams

• Develop deep expertise in Benchmark solutions and contribute to high‑quality RFP/RFI responses across multiple service pillars

• Manage quoting, renewals, amendments, and contract accuracy in internal tools

• Drive process optimization initiatives by improving Benchmark tools, workflows, access provisioning, and deal desk operations

Qualification & Experience:

• 5–7 years of experience in Deal Desk, Pre-Sales, RFP/RFI, Commercial Operations, or similar roles within a B2B SaaS / technology organization

• Optional: Bachelor’s degree in business, Finance, Commerce, Accounting, or a related field

• Proven expertise in deal structuring, pricing governance, proposals, cost estimations, and contract operations

• Experience working on RFP/RFI responses, solution reviews, and proposal development in collaboration with technical and solutioning teams

• Strong understanding of SaaS subscription models, commercial constructs, and solution‑based pricing

• Advanced working knowledge of Hubspot, & Gong or similar tools is highly preferred

• Ability to manage ambiguity, operate independently, and handle multiple complex deals simultaneously

• Strong stakeholder management skills across Sales, Finance, Legal, Billing, and internal product/solution teams

• Excellent written and verbal communication skills with high attention to detail and commercial judgment