Senior Salesforce Administrator

Required Qualifications:

• Bachelor’s degree in related field (Information Systems, MIS, BIS, etc.); additional, applicable years of experience may be substituted for a bachelor’s degree.

• Minimum of ten (10) years of experience in Salesforce Administration with demonstrated experience leading projects resulting in successful business outcomes.

• Advanced knowledge of Salesforce data model designs and best practices.

• Advanced knowledge of Salesforce software development practices and methods, including picklists, workflows, triggers, and validation rules.

• Advanced understanding of Salesforce platform, Salesforce Service Cloud and Salesforce Experience Cloud.

• Advanced proficiency in building custom apps and objects, formula fields, workflows, custom views, and other content of advanced complexity.

• Advanced experience in administration setup, e.g., managing users, security controls, and data as well as creating roles, profiles and permission sets.

• Ability to assess the impact of new requirements on Salesforce and all upstream and downstream applications, systems and processes.

• Exceptional data management abilities while maintaining data accuracy and integrity.

• Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and work with teams laterally and upwards.

• Detail oriented with creative and analytical thinking abilities.

• Ability to understand and articulate data model changes, solution designs, and other complex processes to a non-technical audience.

• Advanced problem-solving skills to find solutions to problems that are technically complex and require collection, interpretation, and analysis of data from diverse sources.

• Excellent project management skills, business aptitude and a positive attitude.

• Ability to critically evaluate and prioritize information gathered from multiple sources and reconcile conflicts.

• Excellent interpersonal skills necessary to communicate professionally and effectively, verbally and in writing, with vendors, service dealers, customers, and all levels of company staff.

Preferred Qualifications:

• Salesforce Administrator, Advanced Administrator, or other related Specialty Certifications.

• Certifications in Agile, AWS, Database, or Language specialties.

• Familiarity with VS Code.

• Previous experience working in a SCRUM or Agile environment.

• Experience in consumer lending or financial services with knowledge of underwriting.

Hours of Work:

Work hours will depend on the business hours of the time zone serviced.

To the extent permitted by law, the Company may, in its sole discretion, change the work schedule to address business needs.

Physical Demands:

While performing the duties of this job, the employee is frequently required to sit for extended periods; reach with hands and arms; and talk or hear. The employee is occasionally required to move about. The employee must occasionally lift and/or move up to twenty (20) pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

EEO:

Mariner Finance is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, creed, sex, gender, gender identity or expression, marital status, age, religion, national origin, sexual orientation, familial or caregiver status, citizenship status, status as a victim of domestic violence, medical condition, genetic information, pregnancy, physical or mental disability, or status as a disabled or Vietnam era veteran. Employee must be able to perform the essential duties/functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential duties/functions of their job, absent undue hardship. Drug/Alcohol/Smoke-free workplace.

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time or without notice.

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