Sales Operations Manager

Overview

As we continue to strengthen and scale the world’s largest eDiscovery and legal services sales organization, we are expanding our U.S. Sales Operations team with a high-performing Sales Operations Manager. This role is designed for someone who thrives at the intersection of data, strategy, and operational excellence - someone who wants to take ownership of initiatives that directly influence revenue growth and global sales performance.

You will work closely with Sales Leadership, Marketing, Finance, and cross-functional partners to ensure our frontline teams are empowered with accurate, actionable insights and streamlined processes. This is a highly visible, high-impact position that contributes directly to how we measure performance, forecast revenue, and build the systems and processes that support our global growth strategy.

Responsibilities

• Administering, managing, and reporting on revenue metrics and sales KPIs

• Coordinating revenue forecasting and target-setting processes used within the sales organization; establishing high levels of quality, accuracy, and consistency

• Conducting various analyses to gain deeper insights into business

• Assist with maintaining the functional areas of data management, forecasting, opportunities, dashboards, and reports, and ensuring data integrity throughout our CRM system

• Responsible for creating and maintaining metrics to evaluate sales efficiency and productivity

• Managing and developing a small team, providing mentorship, prioritization guidance, and day‑to‑day support to ensure high‑quality execution across operational initiatives

• Establishing effective analysis of CRM trends and performance in an effort to identify greater efficiencies and better manage and understand process bottlenecks and inconsistencies throughout the entire sales lifecycle

• Assessing client and sales trends, feedback, and market movement; consolidate into recommendations for the executive team

• Performing ad hoc analysis for senior management to provide data support for business decisions

• Evaluating new tools and platforms to improve reporting and sales operations

Additional Responsibilities/Details:

• Detail-oriented, proactive self-starter who thrives in fast-paced environment, values continuous improvement, and will see a project through from start to completion while meeting deadlines while maintaining a collaborative mindset

• Natural systems thinker - someone who sees how processes, data, tools, and people come together and knows how to improve them.

• Excellent communication skills with the ability to translate complex data for non-technical audiences.

Qualifications

Minimum Education Requirements:

• Bachelor’s degree required or equivalent experience

Minimum Experience Requirements:

• 7+ years of progressively responsible experience in related roles

Other Requirements:

• Previous Sales Operations or Finance experience (preferred)

• Large data analysis and reporting experience (preferred)

• Previous team management experience (preferred)

• Proficient knowledge of MS Excel, PowerBI, PowerPoint, and Word (required)

• Minimal travel may be expected

Consilio’s True North Values

Client Experience | Listen for the “why." Clearly define success. Be accountable. Go the extra distance to create moments that matter.

Collaboration | Treat everyone with respect . Welcome diverse views . Partner across geographies, generations, and teams. Rally around final decisions.

Innovation | Always be curious (ABC) . Challenge the status quo . Experiment and fail forward . Build for the future.

Grit | Focus on what matters . Work with passion and persistence. Think like an owner . Deliver results you’re proud of.

Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.