Salesforce Administrator

Say hello to possibilities.

It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re the $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.

This is where you and your skills come in. We’re currently looking for:

We are looking for a certified and experienced Salesforce professional who will act as our organization’s Salesforce Compliance Specialist ensuring that we are in compliance with existing (and possibly new) industry’s laws and regulations such as SOX Compliance, GDPR, EU Data Privacy and many more. With this role, you are expected to examine practices, processes and policies and identify areas of non-compliance and provide suggestions or recommendations on how to make necessary modifications.

You are also expected to support the development and implementation of any compliance programs/projects, policies and practices of the organization. You will also be responsible for monitoring all activities associated with these rules and expected to provide immediate and onsite support to issues arising from these implementations.

Part of your role is to keep yourself abreast of emerging industry practices when solving business problems as this job requires creative thinking beyond the boundaries of current industry practices and stakeholder mindset.

Responsibilities:

To be selected for this role you are expected to have extensive experience in handling these configuration areas in Salesforce:

• Roles and Profiles

• Permission Sets

• Sharing Rules, Groups and Queues

• User Management, Provisioning and Deprovisioning

• Deployments and Implementations

• Automations

• Applications (Managed package, Connected Apps)

In order to succeed in this role, you must:

• Be able to identify critical issues with ease

• Be able to quickly understand the functional and data requirements of our internal clients

• Review requirements, provide recommendations related to proposed solutions

• Develop functional specifications and system design specifications for client engagements

• Detail oriented and organized

Requirements:

• Familiarity with User Access Review process for Salesforce

• Must possess at least a bachelor’s degree on IT or any similar field

• At least 5+ years of experience as a Salesforce admin professional

• Residing in Bengaluru

• Amenable to work on US Eastern time.

Nice-to-have:

• Experience with Salesforce Archiving tool

• Experience with with Atlassian Suite, in particular Jira and Confluence

• Experience with CI/CD tools (e.g., Jenkins, GitLab)

What we offer:

• Mediclaim benefits

• Paid holidays

• Casual/Sick leave

• Privilege leave

• Bereavement leave

• Maternity & Paternity leave

• Wellness programs & coaching

• Employee referral bonus

• Professional development allowances

• Night shift allowances

RingCentral’s Engineering team works on high-complexity projects that set the standard for performance and reliability at massive scale. What kind of scale? Millions of users today and hundreds of millions tomorrow. This is your chance to help imagine, develop and deliver products that raise the technological bar, and power human connections. If you’re a talented, ambitious, creative thinker, RingCentral is the perfect environment to join a world class team and bring your ideas to life.

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.