Sales Operations Analyst

Customer focus

• Responsible for dealer communication related to production and shipment

• Establish strong collaboration between dealers and distribution team, source plants, logistics providers and field team to ensure visibility and transparency

• Develop and manage regular communication to dealers with relevant information, lead activities to engage with dealers, identify issues and resolve through regular operational calls

• Focus on high risk, large value shipments and provide pre-alerts to dealers

• Assess communication frequency / means / recipients to identify room for improvement

• Co-ordinate logistics

Database Management

• Manage all distribution data and reports and follow up with all stakeholders for timely updates

• Develop ad-hoc reports as required by leadership

• Internal Only Job Specifications

Internal Only Job Specifications

Knowledge and Experience:

• 3 – 5 years of similar / automotive experience

• MS Office tools, SAP (supportive)

• Understanding of the automotive / logistics business is preferred but not essential.

Education:

• Minimum BA/BS degree in Business Administration or Engineering.

Skills:

• Excellent written and oral skills in English

• Interpersonal skills required for internal and external relationships

• Analytical skills to be able to interpret data

• Problem solving skills to identify and resolve problems

• Business Planning and Customer Relationship Management

• Presentation skills

Competencies:

• Working with Ambiguity

• Timely Decision Making

• Functional / Technical Skills

• Integrity and Trust

• Drive for Results

• Action and Detail Oriented

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Non-Discrimination and Equal Employment Opportunities

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.