Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
Are you ready to shape the future of sports fan engagement on a global scale? Fanatics is building a leading global digital sports platform; with the Fanatics App positioned as the front door to fandom. Our vision is to connect with sports fans across their digital journey, creating a sense of community and shared passion. We're building an integrated, personalized, and immersive experience across all Fanatics businesses, igniting the power of sports to foster connections, inspire change, and drive community. We're a team that values collaboration, creativity, and the power of sport to unite people worldwide. The Fanatics App team seeks an operations associate to support campaign execution and analytical insights across FES digital product surfaces. This role is designed for a detail oriented problem solver with a strong operational mindset. You will be responsible for operationalizing campaigns, maintaining content/promotional accuracy, and producing insights that inform decision making across Marketing, CRM and Product. This role blends hands on execution with continuous process improvement and reporting rigor.
Support the creation, execution, and monitoring of marketing and promotional
campaigns across the Fanatics App for ecosystem marketing.
Collaborate with Marketing, CRM, Commercial, Product, Legal, and Customer Service to ensure campaigns are operationalized correctly end to end.
Assist in briefing and QA’ing creative assets tied to campaigns.
Troubleshoot operational issues and support launch adjustments to protect the customer experience.
Identify opportunities to streamline workflows and improve operational processes across Marketing, CRM, Product, and Support.
Recommend data driven improvements to structure, execution, and measurement.
Champion the end to end customer experience through operational excellence.
1–3 years of experience in operations, analytics, marketing operations, or a related role.
Strong analytical mindset with experience working in data driven environments.
Familiarity with the sports calendar and landscape
Highly detail oriented with experience owning workstreams.
Curious, fast learner with a willingness to dive deep into new systems and operational models.
Collaborative, empathetic team player comfortable working cross functionally.
Bachelor’s degree in Business, Marketing, Analytics, Sports, or related field.
Willingness to work flexible hours including occasional evenings or weekends as needed.
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/
Salary Range
$70,000—$77,500 USD
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Fanatics Betting & Gaming is the sports betting and gaming division of Fanatics, operating the Fanatics Sportsbook and online casino across multiple US states. It offers mobile and retail sports wagering, integrating with the broader Fanatics sports commerce ecosystem.
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