We’re looking for an exceptional individual to oversee the end-to-end lifecycle of enablement content and guided learning across internal teams and our partner ecosystem. That includes the intake, organization, and governance of content within Learning Management and Content Management Systems and leading the migration from Moveworks tools to ServiceNow platforms such as SharePoint and ServiceNow University.
Develop and implement best practices for content intake, tagging, and upkeep.
Ensure content remains up to date and aligned with evolving needs.
Manage content repositories (e.g., SharePoint) and learning platforms (ServiceNow University, Sales Academy).
Organize and curate content for internal sales teams and partner ecosystems.
Oversee the creation and maintenance of reusable raw materials (videos, assets, guided learnings) for various audiences.
Partner closely with teams running live sessions to ensure recordings and materials are cataloged efficiently.
5–7 years in GTM enablement within a SaaS company.
Experience building content within a Learning Management System (LMS).
Experience managing content in a Content Management System (CMS).
Strong perspective on learning methodologies (e.g., flipped classroom, blended learning).
Ownership mindset in driving content processes, governance, and cross-team alignment.
JV20
For positions in this location, we offer a base pay of $139,900 - $218,000, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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ServiceNow provides cloud-based workflow and process management software for enterprises across IT, HR, customer service, and business operations. The platform automates routine tasks and connects business processes to improve organizational efficiency. It primarily serves large enterprises and mid-market companies globally.
Visit website$139,900 – $218,000
Base + Bonus · ESPP + Other Equity