Martech Specialist

At FABCOM, we’re building more than campaigns — we’re building careers. You’ll join a team of marketers, strategists, and innovators who thrive on pushing boundaries and creating impact. If you want a place where your ideas matter and your growth is celebrated, FABCOM is the place for you.

As our Martech Specialist, your mission is to transform how we work. You will identify manual agency routines, collaborate with our data team to build automated workflows, and empower our people to transition from execution to strategic oversight. You will be part of the change management team integrating AI tools to make our lives easier and assist with daily tasks.

This role is open to fresh graduates and no programming background is required. This is a new and fast-moving field — we are figuring it out as we go, and you will learn by doing rather than by following a manual. The people who do well here tend to pick things up quickly and stay on top of several things at once.

Responsibilities:

You will work with the Business Operations team to automate recurring work and leverage AI tools by:

• Mapping how recurring work gets done today—reporting, campaign setup, routine checks, and internal requests—and identifying what should be automated, AI-assisted, or dropped.

• Creating routines as SOPs, then working with our data team to build them into automated workflows.

• Piloting AI-assisted tools on real campaign execution tasks and facilitating discussions to evaluate possibilities for automation.

• Turning successes into reusable templates, guides, and short training sessions for colleagues.

• Serving as the go-to person for teammates asking "Can we automate this?", supporting them until they can manage it independently.

• Checking that automated workflow outputs are accurate before reaching clients, following up with the right team members when needed.

• Evaluating new marketing technology and AI tools to provide practical recommendations.

• Supporting SEO and market research work, including regular performance reporting.

Requirements:

• Bachelor's degre. Fresh graduates are welcome; relevant internship or project experience is an advantage.

• Interested in AI and automation, with a genuine desire to learn.

• Impatient with repetitive work, and systematic enough to write down how something is done so it can be automated.

• Careful with detail — you notice when something does not look right, and you follow it up.

• Strong written and verbal communication in English, Cantonese and Mandarin, including explaining a complicated idea to another person.

• Proficient in Excel / Google Sheets and PowerPoint, and quick to pick up new tools.

Life at FABCOM and our offerings

FABCOM is committed to fostering a culture of mutual respect, transparency, and appreciation. Each individual clearly understands their mission and growth opportunities and is eager to achieve long-term career success with us. We offer competitive compensation and benefits for our employees, recognizing and rewarding their efforts appropriately.

As an equal opportunity employer, Fabcom considers applicants for all positions without discrimination. We handle each application with care, ensuring that your personal information is kept strictly confidential and used only for recruitment purposes.