IT Project manager – MarTech / CRM Transformation (Remote - USA)
We are looking to hire a candidate with the mentioned skill sets and experience for one of our clients within the pharmaceutical Industry. This is a 12+ month contracting role, with potential for extension. REMOTE – USA.
Role Summary:
We are seeking an experienced IT Project Manager to support a Marketing Technology (MarTech) transformation initiative. The project focuses on modernizing lead management processes by replacing manual workflows with an automated framework for lead capture, routing, nurturing, reporting, and analytics.
We aim to modernize BPG lead management Martech stack by replacing manual, fragmented, legacy-dependent processes with an automated lead ingestion, routing, nurturing, and reporting framework using MuleSoft, Salesforce, Adobe Experience Platform (AEP), and Eloqua.
The ideal candidate will have experience managing enterprise IT projects involving Salesforce, MuleSoft integrations, Adobe Experience Platform (AEP), and marketing automation platforms such as Eloqua. This role will work closely with business, marketing, sales, and technology teams to deliver scalable solutions.
Key Responsibilities:
Manage end-to-end delivery of MarTech and CRM transformation projects.
Lead initiatives focused on lead capture, ingestion, validation, enrichment, scoring, qualification, routing, and nurturing.
Coordinate integration between Salesforce, MuleSoft, Adobe Experience Platform (AEP), and Eloqua.
Supporting automation opportunities for third-party lead intake processes.
Improve lead data quality, source attribution, campaign tracking, and customer journey visibility.
Partner with cross-functional teams including Marketing, Sales, IT, and external vendors.
Manage project timelines, risks, dependencies, and deliverables using Agile methodologies.
Support reporting, analytics, SLA monitoring, workflow tracking, and audit requirements.
Manage resource planning and project financial tracking using Planview.
Required Qualifications:
10+ years of experience managing IT projects or technical programs.
Strong experience with Agile project management methodologies.
Experience managing CRM, Marketing Technology, or enterprise application projects.
Experience with Salesforce and system integration projects.
Knowledge of MuleSoft, APIs, or middleware integrations.
Experience with marketing automation platforms such as Eloqua, Marketo, or similar tools.
Experience working with project management tools such as Jira, Confluence, and Planview.
Strong communication, stakeholder management, and coordination skills.
Experience with Adobe Experience Platform (AEP) or Adobe Experience Cloud.
Experience with lead management, CRM modernization, or customer data platforms (CDP).
Life Sciences, Healthcare, or regulated industry experience.
PMP, Scrum Master, or Agile certifications are a plus.
Other Job Details:
Job Type: C2C or W2.
Duration: 12+ months with high possibility of extension.
Location: REMOTE, USA.
Pay Rate: $55/hr. on W2 OR $60/hr. on C2C.
Interviews: Video interviews.
Docs required: ID proof will be required.
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