Kenvue is currently recruiting for a:
Sales Planning and Operations Head
At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.
Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here.
Customer Development Director
Asia Pacific, Philippines, Metro Manila, Taguig
Fully Onsite
The Sales Planning & Operations (SPO] Head is a key member of the Customer Development Leadership Team and is responsible for planning & operations which includes shopper marketing, trade activation and field execution. The position ensures that the brand strategies of physical availability is translated into executable plans and enables the CD team to execute with customers. This position also plays a key role to ensure that the IBP forecast incorporates the customer lens and that the sales targets are in sync with the company IBP delivery.
The Sales Planning & Operations is the team leading the Kenvue PH commercial processes linked to IBP, MBR, BP, Key commercial business updates and strategy development (ie. alignment 3YOP). This function manages a team that supervises sales planning, forecast accuracy building between sales, shopper marketing and marketing. SPO Team represents a single point of contact for all commercial metrics to local/cluster and region. These includes Sales Planning, Retail Excellence, Business Excellence and supports CD to ensure plan sufficiency, governance and streamlined processes to deliver sales, profit and go to market fundamentals.
Key Responsibilities:
Shopper Marketing
Responsible for managing brand and channel shopper marketing strategies, sales promotion activities, customer activations and category management per channel.
Facilitates the execution of marketing objectives at the channel and customer levels, strategizing and execute the 5Ps per RE to achieve maximum sales and profit.
Analyzes market trends and customer and shopper insights to inform marketing strategies and NPI's.
Trade Activation
Ensures that the brand plans are operationalized into the Brand priorities guide with brand tool kits, sales letters, allocations, sales execution plans.
Works with CD sector heads, BDM's and vendors to ensure sufficiency and executional excellence by tracking execution.
Field Execution
Leads brilliant retail execution of the plans through management of merchandising agency.
Ensures in-store data on sales fundamentals, competitive info, shopper feedback is captured and shared back to CD and the company.
Partners with CD in ensuring effective and efficient coverage, maintain relationships with store managers and supervisors.
Sales Forecasting Champion
Develops robust IBP/Pre-Demand Review process with forecast accuracy as KPI anchored on sellout plans + portfolio choices — connecting the sales, shopper and marketing component to drive forecast accuracy and one number for sales target performance
Links strategic marketing plans to CD operational plans and strives to develop the most beneficial product portfolio and product mix to maximize sales and profit
Channel Execution Planning / Monitoring
Develops and executes trade marketing strategies to drive sales and increase brand visibility
Collaborates with the Marketing & multi-function teams to create promotional campaigns
Works with CD sector teams to ensure execution excellence in front of consumers
Sets objectives, monitoring progress, and ensuring effective execution of plans and programs
Required Qualifications
At least 12 years of experience in commercial / sales operations or related field
Strong analytical and problem-solving abilities with adaptability to multi-task
Proven track record of success in developing and implementing operational strategies
University/Bachelors’ Degree or equivalent in a related field. MBA is a plus.
Proven ability to shape processes and drive continuous improvements
Experience in implementing controls and ability to strictly enforce protocols / SOPs
Excellent communication and leadership skills
Highly organized and excellent in time-management and prioritization
Desired Qualifications
Ability to manage and motivate a group of professionals
Solves with courage and has an owner-mindset behavior
Thrives in ambiguity and is goal-focused
Growth mindset with intellectual curiosity, strong learning agility to absorb leading-edge know how from the industry
Competitive Benefit Package*
Paid Company Holidays, Paid Vacation, Volunteer Time, and more!
Flexible Work Arrangements
Learning & Development Opportunities
Employee Resource Groups
Kenvue is proud to be on Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, notional origin, or protected veteran status and will not be discriminated against on the basis of disability.
If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.
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Kenvue is a consumer health company that manages a portfolio of iconic health and wellness brands. The company focuses on everyday care products, combining consumer insights with scientific expertise to serve global markets.
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