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About Us:
MCCi is a premier provider of intelligent business process automation solutions, and a trusted partner to over 2,000 organizations across state and local government, education, and select commercial entities throughout North America. Through our JustFOIA and GovBuilt software platforms, and as the world’s largest Laserfiche solution provider, we prioritize service. Our solutions suite and commitment to client delight enable us to positively impact the lives of our clients and those they serve.
About the role
What you'll do
Oversee proposal, quote, and contract creation and workflows to ensure timely and accurate delivery
Maintain and optimize sales enablement tools, templates, and documentation
Collaborate with Product and Marketing teams to align messaging, pricing, and go-to-market strategies
Lead training and mentorship to Sales Operations and Sales team members on tools and processes
Lead cross-departmental initiatives to streamline workflows, enhance operational efficiency and assist with investigating errors and other issues
Develop and maintain performance dashboards and tracking to measure sales/sales ops effectiveness
Identify process gaps and lead projects to implement scalable improvements
Act as a trusted liaison between Sales, Marketing, Finance, and Client Success
Ensure seamless communication of contract, pricing, and proposal data across internal systems
Assist in bid responses and cooperative purchasing contracts
Support Sales Operations staff members to ensure all sales operations tasks are handled effectively
Ability to assist Director, as needed
What you'll need to be successful
4-6 years' experience in Sales Operations, Sales Enablement, or a related analytical role
Advanced proficiency in Microsoft Excel and data analysis tools (Power BI preferred)
Bachelor's Degree in Business or Communications preferred, equivalent work experience in lieu of a degree
CRM, RFPIO and Connectwise experience a plus
RFP, RFI and bid experience a plus
Sales experience a plus
Strong organizational and prioritization skills, with the ability to balance detail orientation with strategic perspective
Exceptional communication and presentation skills across technical and non-technical audiences.
Demonstrated leadership ability to manage complex projects and mentor junior team members.
Highly organized, detail oriented, adaptable, and capable of managing multiple priorities in a fast-paced environment.
Business acumen with understanding of forecasting, revenue recognition, and pricing models.
A solutions-oriented mindset, with a track record of driving initiatives that improve accuracy, efficiency, and scalability.
What you can expect from us
We really ARE more than a company! We have a passion for growth and hitting goals, but we want to do it together as a team and enjoy the ride as we go.
WE ARE APPROACHABLE.
Want to talk to a member of management or leadership, walk up and say hi.
WE TRUST YOU.
We don’t have a million rules because we believe you will embrace our Culture Code and make good decisions.
WE EMBRACE TECHNOLOGY!
We love it, sell it, support it, use it, and need it.
WE DRESS COMFORTABLY.
We need you to work hard, not wear a tie.
WE ARE KIND.
Being kind, forgiving, empathetic, and respectful can change your life and everyone around you.
WE ENJOY OUR TEAM.
Use your webcam, collaborate, build relationships, and recognize others for doing a great job. You work a lot; make the most of your time here.
WE VIRTUALIZE EVERYTHING.
We strive for 100% inclusion of our remote teammates.
MCCi is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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MCCi is a Tallahassee, Florida-based business process automation and IT services company that delivers content services, intelligent automation, and govtech solutions (including Laserfiche, JustFOIA, and GovBuilt) primarily to state and local government, education, and select commercial clients.
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