Since 2012, our client has been developing a scalable SaaS platform and a range of digital products, establishing itself as a reliable partner in the global iGaming industry. The company specializes in turnkey and white-label solutions for iGaming operators, integrating leading gaming providers, payment systems, and operational tools into a unified ecosystem. With over 400 professionals across Central and Eastern Europe, the company continues to expand its international presence and deliver innovative solutions to operators worldwide.
We are looking for a detail-oriented CRM Manager to support the Sales Operations team by maintaining CRM systems, improving data quality, and building automations that enhance the efficiency of the sales process. This role is ideal for someone who enjoys working with systems, data, and process optimization.
Maintain CRM data quality through regular audits and database management
Build and optimize CRM automations, workflows, triggers, and routing rules
Configure lead assignment logic and sales pipeline structures
Manage CRM imports, exports, data migrations, and system updates
Create reports, dashboards, and KPI tracking tools
Support integrations between CRM, marketing platforms, and communication tools
Collaborate with Sales and Business Units to improve operational efficiency
Document processes and provide day-to-day CRM support
1–2 years of experience administering CRM systems such as Pipedrive, HubSpot, Salesforce, or similar
Hands-on experience configuring CRM pipelines, custom fields, workflows, and automations
Strong understanding of sales processes and CRM best practices
Experience maintaining data quality, performing audits, and managing large datasets
Ability to create reports, dashboards, and KPI tracking systems
Strong analytical skills and attention to detail
Experience working with CRM integrations and data migrations
Fluent Russian and confident English (B2+) is a plus
Excellent organizational and communication skills
Ability to work independently in a remote environment
Experience with workflow automation tools such as Zapier, Make, n8n, or Airflow
Knowledge of Google Sheets, advanced formulas, QUERY, and IMPORTRANGE
Experience with Looker Studio, Power BI, or similar reporting tools
Basic SQL knowledge and experience working with data exports
Experience integrating marketing platforms, forms, chatbots, and lead generation tools with CRM systems
Familiarity with Mailchimp, ActiveCampaign, Apollo, Reply.io, or similar outreach tools
Experience in iGaming, SaaS, or B2B sales environments
Technical aptitude and understanding of APIs and system integrations
Opportunity to work with a leading iGaming technology provider
Career development opportunities
Performance-based bonus system
Mental health support service
20 days of paid vacation and 5 Family Days
RevOps Roles analysis
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Talentgrator is a recruitment and hiring service specializing in the iGaming industry. They connect gaming and gambling businesses with qualified professionals while helping specialists find relevant job opportunities in the sector.
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