The Sr Manager of Sales Operations partners closely with Asia and Korea Sales Leadership, Finance, HR, and GTM teams to drive predictable revenue growth, improve forecast accuracy, and strengthen operational rigor across the sales organization. This role leads strategic planning, performance management, and business rhythm to enable scalable, high-performance go-to-market execution.
Partner with Asia and Korea Sales Leaders to develop and execute regional growth strategies and operating plans.
Drive forecast accuracy through disciplined pipeline management, inspection cadences, and data-driven methodologies.
Lead account reviews, opportunity inspections, and deal governance to accelerate high-quality revenue outcomes.
Own the cadence and delivery of QBRs, MBRs, and executive business reviews, ensuring clear insights and actions.
Lead annual and quarterly planning, including territory design, coverage models, and quota setting.
Partner with Finance on revenue planning, forecasting, and performance analytics.
Work with HR to support headcount planning, capacity modeling, hiring plans, and talent readiness.
Collaborate with GTM teams on segmentation, routing, account coverage, and go-to-market effectiveness.
Build and scale operational frameworks that drive consistency, accountability, and execution excellence.
Translate complex data into clear executive-level insights and recommendations.
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
10+ years of experience in Sales Operations, Revenue Operations, or related roles, preferably in enterprise or B2B technology.
Proven experience partnering with senior sales leaders in complex, matrixed organizations.
Strong expertise in forecasting, pipeline management, quota methodology, and performance management.
Experience leading cross-functional initiatives with Finance, HR, and GTM teams.
This position is no longer accepting applications
Nancy DeLeon— LinkedIn profile, opens in a new tab
Director, Global Talent Acquisition at ServiceNow
Kendra Hill— LinkedIn profile, opens in a new tab
Sales Operations Manager at ServiceNow
If you're named here and want your details removed, email us.
ServiceNow provides cloud-based workflow and process management software for enterprises across IT, HR, customer service, and business operations. The platform automates routine tasks and connects business processes to improve organizational efficiency. It primarily serves large enterprises and mid-market companies globally.
Visit websiteStrong executive presence with the ability to influence without authority.
Exceptional analytical, communication, and stakeholder management skills
Experience supporting high-growth or SaaS organizations.
Experience working across Asia Pacific and/or Korea market
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
RevOps Roles analysis
Benefits, tools, and company context we extract from the full posting and classify, so you can scan in seconds what the write-up buries in prose.