Sales Operations Manager

Why join Nextech?

We are a leader in specialty healthcare technology solutions.

We’re committed to hiring and retaining talent, which is why we invest in our employees through competitive pay, a generous bonus structure, great healthcare, a comprehensive wellness program, and many other benefits.

If you are a software engineer, finance or accounting professional, customer support specialist, or a business development expert with a passion for healthcare technology (just to name a few), we want to hear from you.

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics are encouraged to apply. If you are a candidate in need of assistance or an accommodation in the application process, please contact talent@nextech.com.

Job Summary

The Sales Operations Manager is responsible for working closely with the sales leadership team to define, implement, and manage processes that support Nextech’s sales growth plans. The Sales Operations Manager maintains documentation on sales processes, assists with on-boarding new sales reps, and optimizes sales productivity.

All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA and other regulations, as appropriate.

Essential Functions

• In addition to working in accordance with appropriate conduct and behavioral standards, specific responsibilities of this role include but are not limited to:

• Manage productivity metrics and sales engagement statistics to develop meaningful sales processes.

• Initiate/identify and implement opportunities for sales process improvements.

• Manage monthly sales Commissions process in alignment with accounting & finance.

• Manage sales territory alignment processes, documentation, and enablement.

• Support sales teams with Salesforce.com day-to-day management.

• Manage the administration of the company Sales Commissions and Bonus Plans.

• Liaise with other departments to ensure the smooth handoff of data.

• Develop processes to track trends in the competitive landscape and maintain competitive insights.

• Assist in evaluating emerging market opportunities.

• Manage special projects to support sales and marketing with go-to-market initiatives.

• Other responsibilities as defined by VP Sales Operations.

Minimum Requirements

• Bachelor’s degree in business administration or related field and/or related experience.
• 5 years proven ability to manage operational functions such as centralized sales support, reports and analysis.
• 5 Years of Salesforce experience.
• 5 years of BI, commission & automation tool experience; Ex: Gong, Everstage, Hubspot, Chilipiper, LinkedIn Navigator.
• Excellent organizational skills and ability to manage and prioritize a heavy workload in a fast-paced environment.
• Proven ability to present facts and recommendations effectively in verbal and written form.
• Must possess high degree of professionalism and proven ability to work with confidential information.
• Demonstrated collaborative and team-oriented attitude.
• Ability to develop and manage initiatives to completion.
• Demonstrated leadership and communications skills that support Nextech values and behaviors
• Excellent communication skills, both written and verbal.

Preferred Qualifications

• Salesforce.com Certification and SFDC Administrator Experience
• Experience with MEDDIC
• Experience in both SalesCloud and ServiceCloud
• Experience managing a global team of direct reports across revenue operation roles
• Experience with integrated HubSpot, CPQ, and/or NetSuite into Salesfoce.com

Working Environment/Physical Demands

• 100% Remote with occasional travel
• Long-distance or air travel as needed – not to exceed 15 % travel.
• Activities require a significant amount of sitting at office and work desks and in front of a computer monitor.