Required Qualifications

• Seniority and executive presence. Demonstrated ability to interact comfortably and credibly with senior executives at a $1BN-scale software company; able to bring insight to the conversation, not just status.

• Proven Revenue/Sales Operations experience in B2B SaaS, PE-backed environments, or scaled organisations, or equivalent strategy consulting experience serving them.

• End-to-end ownership. Track record of being given a problem rather than a task list, defining the scope yourself, and returning with a structured plan and a delivered outcome.

• Salesforce power user. Ability to own CRM data integrity end-to-end, perform basic administration, and troubleshoot configurations in messy legacy instances.

• HubSpot experience. Hands-on familiarity with HubSpot alongside Salesforce; both are in active use across the business.

• CPQ experience. Hands-on with Salesforce CPQ or an equivalent quote-to-cash configuration; able to work through pricing, product and quoting structures and their downstream reporting impact.

• Multi-SFDC instance and post-acquisition integration experience. Direct exposure to consolidating or integrating CRM environments following an acquisition.

• Dashboarding and reporting ownership. Demonstrated ownership of executive-facing dashboards in Tableau, Looker or Power BI, from data model through to what leadership actually reads.

• Strong data analytics. Strong SQL, not just foundational. Mastery of Excel and Google Sheets for analysis and reporting.

• Super-user proficiency with Gong for forecasting and call intelligence; able to extract insight and drive execution from it.

• Owner mentality and AI-first bias. Already using AI tools actively to speed up analysis, build automations and eliminate manual work.

Preferred Qualifications

• Familiarity with Sugar CRM, used by international business units.

• Background as a first RevOps hire or early-stage revenue operations builder at a Series B/C company; experience standing up revenue operations from the ground up in a resource-constrained environment while building for scale.

• Experience supporting a business through a budget and GTM planning cycle in a multi-business-unit structure.

What This Role Is Not

• An individual contributor executing against someone else’s task list. This person defines their own scope.

• The Head of Revenue Operations. This role supports and partners with the VP of RevOps rather than owning the function.

• A standard Salesforce administrator.

• A pure data analyst with no systems ownership.

• A strategist who advises without touching the system. This role is a combination of RevOps strategy, data and analytics, and hands-on Salesforce/CPQ execution.