Sales Operations Coordinator

We are seeking a highly organized and proactive Sales Operations & Business Development Coordinator to support our Director of Sales & Business Development in Washington, DC.

This is a hybrid role, requiring a combination of in-office collaboration and remote work. The position sits at the center of sales execution, client engagement, and business development operations, supporting both Market Intelligence product sales and global event-related activities.

The ideal candidate is detail-oriented, responsive, and comfortable managing multiple priorities in a fast-paced, client-facing environment.

Key responsibilities

Sales Operations & Client Support

• Provide day-to-day support to the Director of Sales & Business Development across client interactions and sales processes

• Manage and maintain Salesforce opportunities, ensuring accurate and timely data entry, tracking, and pipeline visibility

• Prepare booking forms, coordinate invoice requests, and track payments in collaboration with Finance and internal teams

• Draft and manage client communications, including follow-ups and coordination emails

• Monitor and manage inbound general sales inboxes, including:

• Market Intelligence product inquiries

• Event sponsorship requests

• Route, respond to, and track in-bound inquiries in a timely and professional manner

External Event Coordination (Business Development-Focused)

• Own and maintain the external events calendar (third-party industry events), ensuring it is 100% up to date with:

• Event details

• Confirmed attendees (as determined by Sales leadership and CEO)

• Key logistics and notes

• Coordinate internal communications related to external event participation, including:

• Monthly and ad hoc updates to attendees and leadership

• Notifications to internal teams and Communications to support visibility and promotion

• Ensure alignment across stakeholders on attendance and participation

• Track and follow up with attendees to ensure completion of:

• Event Meeting debrief documents

• Conference summaries and key takeaways

• Organize and maintain centralized storage of external event-related materials (presentations, debriefs, notes) within SharePoint

Business Development Meeting Coordination

• Coordinate business development meetings for select large-scale industry events (approximately 5–6 annually), including:

• Scheduling meetings for internal attendees

• Managing calendars and availability

• Supporting meeting logistics and coordination

• Assist in ensuring a structured approach to meeting tracking and follow-up

Qualifications

• Ability to manage multiple priorities and deadlines in a fast-paced environment
• Strong organizational skills with high attention to detail
• Experience with CRM systems (Salesforce preferred)
• Proficiency in Microsoft Office (Excel, PowerPoint, Outlook)
• Strong working proficiency in Microsoft Teams and SharePoint, including document organization, version control, and cross-team collaboration
• Fluency in English required; additional languages (e.g., French) are a plus
• Strong written and verbal communication skills
• 2–5 years of experience in sales operations, business development, or a similar coordination role
• Familiarity with tools such as Canva, Monday.com, or email marketing platforms is a plus