Marketing Operations & Lifecycle Manager

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Ready to take your career global?

Make your mark at one of the biggest names in payments. We’re looking for a Marketing Operations & Lifecycle Manager to join our ever evolving Marketing team and help shape the future of global commerce.

Purpose of the Role:

The Marketing Operations, & Lifecycle Manager (International) role is responsible for optimising the customer lifecycle journey through data-driven marketing operations, automation, and lifecycle programs. Aligns and evolves the MarTech ecosystem (website, CRM, and APIs) ensuring accurate tracking, attribution, & seamless cross-system lead flow.

functional collaboration, and the monitoring of financial and performance outcomes to ensure international marketing initiatives are delivered efficiently and impactfully.

What you’ll own

• Owns the operations strategy, lifecycle marketing programs, and MarTech ecosystem across UK and ANZ Designs, implements, and optimises customer, partner, and merchant lifecycle programs spanning acquisition, onboarding, activation, engagement, retention, and growth.

• Manages automation, CRM integrations, lead scoring, segmentation nurture programs, and customer journey orchestration to improve conversion and lifetime value.

• Establishes and maintains attribution, reporting, dashboarding, and performance measurement that provide visibility of marketing contribution to pipeline and revenue.

• Partners with Sales, Product, Customer Success, Operations, and Technology to ensure lead flow, data integrity, across systems and touchpoints

• .Leads continuous optimisation of marketing processes, campaign execution, automation workflows, customer journeys, and data quality.

• Supports demand gen, retention, cross-sell, and growth by leveraging insights, behavioural data, and lifecycle analytics.

What you’ll bring

• Bachelor's Degree - Marketing

• Experience managing high volume CRM and marketing automation platforms, Salesforce along with Marketo and/or HubSpot, automation tools

• Typically Minimum 6 Years Relevant Exp marketing service or marketing agency experience with email automation experience.

• Prefer payments industry experience.Professional services, SaaS, fintech, finance also relevant

• Proven in Marketing Operations, Lifecycle Marketing, Marketing Automation, Revenue Operations, or CRM-led marketing environments

• Deep understanding of lifecycle marketing, customer journey mapping, lead management, attribution modelling, and marketing performance measurement.

• Experience managing CRM and marketing automation platforms, including Salesforce, Pardot, Marketo, HubSpot, or equivalent technologies

• Capability in segmentation, nurture program design, A/B testing, campaign optimisation, and conversion rate improvement.

• Strong analytical capability with experience translating marketing and customer data into actionable commercial insights and recommendations.

• Experience improving operational processes, governance, reporting and cross-functional working.

• Strategic thinker, aligns digital marketing initiatives to business objectives, growth priorities, and customer needs.

• Uses data, insights, and performance metrics to make informed decisions and continuously optimise marketing outcomes.

• Takes ownership and accountability for delivering high-quality digital programs that achieve measurable commercial results.

• Builds strong cross-functional relationships and collaborates effectively with marketing, sales, product, and external partners.

• Communicates clearly and confidently, translating digital performance and recommendations into actionable business insights.

About the team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpayments.com.