Position Purpose: Lead sales operations functions, including sales and experience reporting and data management, sales systems oversight and management, broker support, broker and agent commissions and incentive programs, and alignment with finance on sales projections and forecasting. Act as the primary senior leader liaison with sales leadership, cross-functional partners, and key brokers.
Oversee the sales operations department, including needs assessment, process design and implementation, staff deployment and management, performance monitoring and reporting.
Develop and provide oversight for the sales and experience reporting and data
management team.
Provide oversight and guidance on broker and agent incentive and commission
programs.
Guide sales leadership on sales goals and forecasting.
Oversee sales systems and support ongoing management and enhancements of systems and programs supporting the sales and experience organization.
Lead the design and implementation of complex, technical cross-functional projects with department-wide impact.
Support sales leadership on all budget management functions.
Performs other duties as assigned.
Complies with all policies and standards.
Bachelor's Degree in Business, Finance/Accounting, Marketing or related field required.
Master's Degree preferred.
10+ years Sales, Operations, Finance and/or Sales Management experience in Healthcare, Medicare, Exchange, PBM/Specialty Pharmacy, employer, benefits brokerage/consulting firm or commercial health plans required.
Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position.
Pay Range: $171,900.00 - $326,900.00 per year
At Centene, we connect people to the care they need to live healthier lives — and the work you do here makes that impact real every day. You’ll take on meaningful challenges that directly support individuals, families, and communities, building your skills while making healthcare more accessible and effective. It’s work with a purpose you can see, backed by a team committed to improving lives well beyond the workday.
Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act
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Felix Garcia— LinkedIn profile, opens in a new tab
Senior Sales Operations Manager
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CenteneCentene Management Company LLC is a healthcare company that provides managed care services, including health insurance plans and administrative services to government-sponsored programs like Medicaid and Medicare. It operates as a major managed health care organization serving low-income and vulnerable populations.
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