Sales Operations Coordinator

The Sales Operations Coordinator supports the sales organization, including the Inside Sales Manager and Account Executive team. The coordinator provides support in ensuring accurate data entry, timely quote creation, and coordination of pricing requests. The role is detail-oriented and process-driven, playing a key part in maintaining system accuracy and supporting efficient presales execution. Sales Operations Coordinators may be teamed with an Inside Sales Account Manager or Senior Inside Sales Account Manager to cover multiple account teams or a top producing individual team.

Primary Position Tasks:

• Provide daily operational support to Inside Sales Account Managers

• Enter and maintain accurate customer, opportunity, and order data in RADAR

• Build and prepare sales quotes based on approved pricing, terms, and product configurations

• Request pricing from internal stakeholders and vendors as needed

• Track pricing approvals and ensure quotes reflect the most current and accurate information

• Coordinate with Sales, Finance, and other internal teams to resolve pricing or data discrepancies

• Review quotes for completeness and accuracy prior to delivery to customers

• Maintain organized records of quotes, pricing requests, and approvals

• Assist with process improvements related to quoting, pricing, and data accuracy

• Support a dedicated customer account list aligned with an Account Team.

• Interpret information from various sources to support strategic decisions regarding product sourcing, product configurations, and basic competitive pricing analysis.

• Present Red River’s core capabilities via phone or e-mail communication.

• Other business duties as assigned

Minimum Education/Certification/Experience Requirements:

• 0-1 years of experience in the IT industry

Preferred Education/Certification/Experience:

• 4 Year post-secondary degree (Not required)

• Inside sales experience (Not required)

• Entry level certifications in OEM training programs.

Knowledge, Skills and Abilities:

• Ability to learn and understand sales procedures and protocols (RFQs, identifying end user, and communicating with the corresponding account team and internal resources.)

• Professional written and verbal communication skills (interpersonal, phone, email, etc.)

• A commitment to developing advanced organizational skills

• Excellent interpersonal skills with ability to work well on a team

• Commitment to on-going learning and willingness to participate in training

• Ability to learn and understand Contract and Compliance protocols

• Working knowledge of Microsoft Office

• Ability to manage multiple requests and deadlines in a fast-paced environment

• Strong communication and follow-up skills

Essential Elements (Mental; Physical; Equipment used):

This position is an office position that requires remaining in a stationary position for multiple hours throughout the workday.

This position requires the ability to continuously communicate with co-workers throughout the day utilizing Red River approved and/or provided communication tools and equipment.

Special Requirements: N/A

Basic Qualifications:

• U.S. Citizenship Required

Red River offers a competitive salary, excellent benefits and an exceptional work environment. You can review our benefit offerings here. If you are ready to join a growing company, please submit your resume and cover letter (optional).

EOE M/F/DISABLED/Vet

Red River is an equal opportunity employer. All qualified applicants will receive consideration for employment. Discrimination or harassment based upon any protected characteristics as defined by state or federal law is wholly inconsistent with our company values and will not be tolerated.

In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Act of 1974, and Title I of the American’s with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact accommodation@redriver.com. PLEASE NOTE: This contact channel is reserved for use by individuals with disabilities who require special accommodations in order to submit an expression of interest in a position within Red River.

Red River does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings or otherwise. Placement fees will not be paid to any recruiter unless Red River has an active agreement in place with the recruiter and such a request has been made by the Red River Talent Acquisition team and such candidate was submitted to the Red River Talent Acquisition Team via our Applicant Tracking System. Any unsolicited resumes or other data submitted to Red River in violation of this policy may be used by Red River without obligation to pay any fees of any kind to the recruiter.