Sales Operations Intern

Company Overview

DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

For more information, please visit: www.didiglobal.com/news

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Team Overview

The Sales Operations team supports the Commercial organization by enabling better decision-making, improving processes, and driving operational excellence. We work closely with cross-functional teams such as Commercial, HR, Finance, and Data to ensure initiatives are executed efficiently and aligned with business goals.

This internship offers exposure to strategic initiatives, project coordination, and the operational backbone that supports sales performance. The intern will have the opportunity to work with data, support financial and operational analysis, and contribute to the development of dashboards and reporting that enable business insights.

Role Responsibilities

• Supporting the tracking and coordination of Sales Operations projects and initiatives.

• Assisting in the development and maintenance of dashboards and reports to monitor commercial performance and operational KPIs.

• Supporting data analysis to identify insights, trends, and opportunities that improve sales effectiveness.

• Assisting in financial and operational analysis related to commercial initiatives, budgets, and project tracking.

• Supporting data extraction and manipulation from internal databases using SQL or similar tools.

• Helping structure datasets and reports used for leadership updates and decision-making.

• Collaborating with cross-functional teams to ensure data accuracy, reporting consistency, and operational visibility.

• Contributing to the improvement of reporting frameworks, documentation, and analytical processes.

Role Qualifications

• Strong analytical mindset and interest in data-driven decision making.

• Basic knowledge of data analysis tools such as Excel, SQL, Power BI, Tableau, or similar dashboarding tools.

• Interest in financial analysis, business metrics, and performance tracking.

• Ability to structure information, analyze datasets, and translate data into insights.

• Strong organizational skills and attention to detail.

• Proactive attitude and willingness to learn in a fast-paced environment.

• Strong communication skills in English and Spanish.

• Currently pursuing a degree in Business, Engineering, Economics, Data Science, Finance, or related fields.

EEO Statement

• We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.

• We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.

• We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.

• We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.

• We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.

• We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

We are committed to building inclusive and diverse teams.

At DiDi, we believe that our differences are our biggest source of strength. That‘s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.

Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.

I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms