Salesforce Systems Engineer

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Job Title: Salesforce Systems Engineer

Location: Jacksonville, FL | Hybrid

Get To Know Us:

SS&C is leading the way. We continue to look for today's and tomorrow’s brightest talent, those who embody a spirit to improve not only their lives, but those around them. From college students to seasoned and experienced professionals, we encourage you to apply. SS&C prides itself on hiring diverse, honest, dynamic individuals who value collaboration, accountability, and innovation, to name a few.

We are seeking an early-career Salesforce Systems Engineer with a strong interest in Salesforce administration, automation, and emerging agentic/AI-driven development patterns. This role will focus on maintaining and enhancing the Salesforce platform, improving business processes through automation, and supporting scalable system design.

While this role includes exposure to CPQ (Configure, Price, Quote), the primary focus is on Salesforce platform administration, workflow automation, and intelligent system execution that supports sales, operations, and broader business functions.

You will partner with Sales Operations, Business Applications, and IT to support users, build scalable solutions, and contribute to ongoing platform innovation.

Why You Will Love It Here!

• Flexibility: Hybrid Work Model and Business Casual Dress Code, including jeans

• Your Future: 401k Matching Program, Professional Development Reimbursement

• Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays

• Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave

• Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents, and Experiences of Our Employees

• Training: Hands-On, Team-Customized, including SS&C University

• Extra Perks: Discounts on fitness clubs, travel and more!

What You Will Get To Do:

• Administer and support the Salesforce platform, ensuring system stability, data integrity, and performance

• Design and implement automation solutions using tools such as Flows, validation rules, and other platform capabilities

• Assist in developing agentic or logic-driven workflows that streamline user actions and decision-making processes

• Support troubleshooting and resolution of Salesforce-related issues for business users

• Participate in requirements gathering and process analysis to identify automation and system improvement opportunities

• Contribute to testing (UAT) and deployment of system enhancements and releases

• Maintain system documentation, including configurations, automation logic, and user guides

• Collaborate with technical and business teams to improve system usability and efficiency

• Support and maintain CPQ configurations (products, pricing, quoting) as part of the broader sales systems landscape

What You Will Bring:

• Bachelor’s degree in Information Systems, Computer Science, Engineering, Business, or related field (or equivalent experience)

• 0–2 years of Salesforce experience in an admin, analyst, or technical support role

• Hands-on experience with Salesforce configuration (objects, fields, flows, validation rules)

• Exposure to automation or logic-based system design (workflows, scripting, or low-code tools)

• Basic understanding of business processes such as sales operations, approvals, and data management

• Strong analytical thinking and problem-solving skills

• Ability to learn new tools and concepts quickly, especially in automation and AI-assisted development

• Strong written and verbal communication skills

Preferred Qualifications:

• Familiarity with agentic frameworks, AI-assisted coding tools, or process automation concepts

• Salesforce Administrator certification (or actively pursuing certification)

• Exposure to CPQ platforms (Salesforce CPQ, ServicePath, Conga, Oracle, etc.)

• Experience with Salesforce reporting and dashboards

• Experience supporting internal business users in a systems or operations role

• Understanding of basic development concepts (e.g., logic structures, APIs, or scripting)

What Success Looks Like:

• Builds scalable, low-maintenance automation that improves user efficiency

• Demonstrates strong ownership of Salesforce platform health and usability

• Leverages emerging tools (AI/agentic capabilities) to enhance system interactions

• Effectively collaborates across technical and business teams

Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ www.ssctech.com/careers.

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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies offers a comprehensive total rewards package designed to support your wellbeing, growth, and future. Our benefits include medical, dental, and vision coverage; a 401(k) plan with company match; paid time off, holidays, and parental leave; and professional development reimbursement opportunity.

Applications will be accepted on an ongoing basis until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.