Revenue Operations Lead

Overview: Dozee Health AI is a pioneer in Contactless Remote Patient Monitoring (RPM), proven to drive transformation at scale. Headquartered in Bengaluru, India, Dozee has emerged as India’s no. 1 RPM Company.

We are seeking visionary individuals to help us in this very exciting journey. As a part of our dynamic team, you’ll have the opportunity to collaborate with top healthcare providers in the country, applying AI-powered RPM solutions to tackle some of the most pressing challenges in healthcare - enhancing staff efficiency, improving patient outcomes, and pioneering the next generation of care models.

Role Summary:

The RevOps Lead owns the end-to-end revenue engine across sales, marketing, customer success, payer contracting, and reimbursement operations for a Remote Patient Monitoring (RPM) organization. This role ensures predictable, compliant, and scalable revenue growth by aligning people, processes, data, and technology across the full patient-to-payment lifecycle.

You will operate at the intersection of healthcare reimbursement, GTM operations, analytics, and systems, translating RPM clinical utilization into billable, collectible revenue.

Key Responsibilities:

1. Revenue Engine Strategy

Design and operationalize the revenue lifecycle: Lead → Provider Contract → Patient Enrollment → Device Activation → Monitoring → CPT Billing → Reimbursement → Retention/Expansion.

Build scalable processes for Medicare, Medicare Advantage, and Commercial RPM billing models.

Own revenue forecasting models tied to device utilization, CPT eligibility, and claim realization rates.

2. Reimbursement & Billing Operations

Collaborate with billing teams to optimize performance on:

RPM CPT codes (e.g., device setup, data transmission, care management time)

Claims acceptance and denial management

Documentation compliance

Monitor and improve:

Claims success rates

AR aging

Revenue leakage

Build dashboards connecting clinical engagement metrics → billable events → paid claims.

3. Customer Success & Retention Operations

Standardize provider onboarding workflows.

Track utilization benchmarks that drive recurring revenue:

Patient adherence

Data transmission frequency

Care team time thresholds

Build expansion models for multi-site health systems and IDNs.

4. Data, Analytics & Forecasting