Account Enablement Analyst

The successful candidate combines operational excellence, stakeholder management, and problem-solving skills to deliver efficient, controlled, and scalable solutions that support investment activity, client outcomes, and the continued growth and evolution of the Account Enablement function.

What Success Looks Like

Successful Account Enablement Analysts are naturally curious, take ownership of outcomes, build trusted relationships, and navigate ambiguity with confidence. They combine strong operational execution with sound judgment, helping deliver scalable solutions that support investment activity and positive client outcomes while continuously improving how work gets done.

Key Responsibilities

Account & Operational Enablement

• Support onboarding activities for new accounts, mandates, products, derivative products, and operational capabilities.

• Partner with stakeholders to understand operational requirements, dependencies, risks, and readiness considerations associated with onboarding activities.

• Coordinate readiness activities across multiple stakeholder groups to ensure successful implementation.

• Assist with account funding, operational setup, maintenance activities, and lifecycle events.

• Support operational setup, onboarding, and readiness activities associated with trading systems, derivative products, and collateral accounts.

• Coordinate testing and validation of system changes and onboarding requirements.

• Ensure relevant systems, controls, and documentation remain accurate and current.

Market & Broker Readiness

• Support market opening and maintenance activities across global markets.

• Coordinate operational requirements with custodians, brokers, and internal teams.

• Maintain and monitor market documentation, settlement instructions, and supporting records.

• Assist with broker onboarding and readiness activities required to support investment activity.

• Partner with stakeholders to resolve market access and operational readiness issues.

Problem Solving & Continuous Improvement

• Investigate operational issues and coordinate resolution activities across teams.

• Gather and analyse information to identify root causes and recommend practical solutions.

• Communicate risks, impacts, and proposed approaches clearly to stakeholders.

• Identify opportunities to improve efficiency, reduce risk, and enhance scalability.

• Support automation, workflow simplification, and process improvement initiatives.

• Contribute to the ongoing development and enhancement of onboarding processes, controls, and scalable operating models across Account Enablement.

• Challenge existing processes and identify opportunities to simplify, automate, and improve operational activities while maintaining an appropriate control environment.

Relationship Management & Collaboration

• Build strong relationships with internal and external stakeholders.

• Partner effectively across regions, functions, and diverse perspectives to deliver business and client-focused outcomes.

• Contribute positively to an inclusive, collaborative team culture that encourages knowledge sharing and continuous learning.

• Support cross-training efforts that enhance team resiliency and coverage, and team development.

What You Will Bring

Successful candidates will typically demonstrate a combination of the following:

• Experience within investment operations, financial services, account onboarding, trading support, custody, or related operational functions.

• Strong analytical, problem-solving, and critical-thinking skills.

• Ability to manage multiple priorities and navigate ambiguity in a dynamic environment.

• Effective stakeholder management, collaboration, and communication skills.

• Demonstrated ownership, accountability, and sound judgment.

• Curiosity and a continuous improvement mindset.

• Experience with operational readiness, onboarding, market enablement, trading operations, process improvement, automation, or related activities is beneficial.

“I can apply in less than 4 minutes.”

You’ve reviewed this job posting and you’re ready to start the candidate journey with us. Apply now to move to the next step in our recruiting process. If this role isn’t what you’re looking for, check out our other opportunities and join our talent community.

“I can learn more about Capital Group.”

At Capital Group, the success of the people who invest with us depends on the people in whom we invest. That’s why we offer a culture, compensation and opportunities that empower our associates to build successful and prosperous careers. Through nine decades, our goal has been to improve people’s lives through successful investing. We know that our history is a testament to the strength of the people we hire. More than 9,000 associates in 30+ offices around the world help our clients and each other grow and thrive every day. Find us on LinkedIn, Instagram, YouTube and Glassdoor.‎

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In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital’s annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings.

You can learn more about our compensation and benefits here.

* Temporary positions in the United States are excluded from the above mentioned compensation and benefit plans.

We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.