Marketing Operations Manager - Lifecycle & CRM

Compliance

• Embed jurisdictional and regulatory requirements into journey design

• Partner with Compliance on efficient approvals and maintain a clear communications audit trail

Candidate profile:

• Proven hands-on experience building multi-step nurture journeys and automated flows in Salesforce Marketing Cloud. You must be able to demonstrate what you have personally built; applications without clear hands-on SFMC experience cannot be progressed

• Strong practical experience with Journey Builder, Automation Studio, Email Studio, Content Builder, Data Extensions and SQL for segmentation. AMPscript is an advantage; for Marketing Cloud Next, experience with Data Cloud, identity resolution and Flow is relevant

• Demonstrable experience running WhatsApp as a marketing channel, including opt-ins, template approvals and the 24-hour service window. Email-only experience is not sufficient

• Experience owning conversion performance, with clear examples of baseline results, changes made and measurable outcomes

• Solid knowledge of email deliverability, consent and data-protection requirements across multiple jurisdictions

• Comfortable writing automated-message copy and briefing creative where needed

• Fluent English, written and spoken

Our offer:

• A certified Great Place to Work® reflecting our commitment to a positive culture, employee well-being, and support

• Welcoming, young and multicultural team with approachable leadership

• Ability to contribute to dynamic business at a growth phase

• High level of autonomy, support of ideas and putting your expertise into the best practices for the company

• Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders

• Competitive remuneration, regular salary reviews and performance-based incentive schemes

• Vibrant company life: from team activities to global celebrations

• New beautiful office in an easily accessible location with company-provided fruits, breakfasts and lunches

• Free access to multiple sports and wellness facilities across the country

• Free company-provided parking

• Medical insurance and pension fund after probation period

• A gift and a day off on your Birthday

• Visa and work permit support if required

Journey to FP Markets:

• Interview with HR (30 - 45 min)

• Interview with your future manager (1h)

Join our team and be a part of a professional, rapidly-growing company operating in a multicultural environment!