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We are looking for a Marketing Technology Systems Manager to join our team as the
primary custodian of our growth and consumer platform. This role is for a technical
operator who thrives on the "plumbing" of marketing technology.
In this role, you will partner closely with the Director of Marketing Operations & Platform
to translate our strategic vision into a high-functioning reality. You will lead the charge on
data governance, system integrations, and tool enablement. From managing our
customer data platform (CDP) event volume to architecting the signals that power our
paid media spend, you will ensure the integrity, scalability, and technical excellence of
our growth stack every day.
● Data Governance & Taxonomy: Serve as the "source of truth" for our marketing
data. Design and maintain CDP tracking taxonomies, enforce data standards, and
ensure our events and attributes remain clean and actionable across the entire
martech ecosystem.
● Platform Administration: Serve as the primary technical point of contact for our
core tools, e.g. CDP, MMP, and LCM automation platforms. You’ll handle the
"health of the machine," including monitoring API limits, managing user
permissions, and troubleshooting system-level errors.
● Technical Solutioning & Implementation: Partner with Data Science, Engineering,
and Product to translate marketing use cases into detailed technical
specifications. You will serve as the primary project lead for platform
enhancements—from defining new data events and personalization models to
overseeing the end-to-end implementation and QA of new tool integrations.
● Enablement & Self-Service: Build the MarTech “playbook” for MarOps and the
broader marketing team. Create template libraries, training resources, and
standardized self-service workflows that allow team members to execute
high-quality work independently and safely.
● Documentation & Standards: Maintain a comprehensive library of our marketing
architecture, ensuring all integrations, schemas, and logic-based workflows are
well-documented for future scale.
● Performance Signal Management: Support our Paid Media team by maintaining
the technical "hooks" for performance marketing, such as Conversion APIs (CAPI)
and MMP deep-linking (Branch).
● Relevant Bachelor’s degree or certification in IT, Marketing, or related fields.
● 4-5 years in a technical Marketing Operations, MarTech, or Growth Engineering
role.
● Hands-on experience with Segment, mParticle, or similar data orchestration CDPs. You are comfortable managing schemas and debugging event delivery.
● Experience in modern lifecycle automation platforms such as Braze, Iterable, or
customer.io. Proficiency in HTML/CSS for email and experience with logic-based
templating languages (Liquid) preferred.
● A strong understanding of REST APIs, JSON, and Webhooks. You can read
technical documentation and troubleshoot a data payload with ease.
● Familiarity with SQL and relational databases - plus a solid grasp of how data
should be structured for marketing automation and analytics.
● Bonus points for experience with Mobile Measurement Partners (MMPs) and an
understanding of how privacy frameworks (ATT, GDPR) impact tracking and
attribution.
● Proven ability to document technical workflows and act as a liaison between
Marketing and Engineering/Product teams.
● The "Technical Anchor": You love being the person the team turns to when a
problem is "too technical" for a generalist to solve.
● Pragmatic Builder: You find satisfaction in building a robust, automated system
that "just works" so others can do their best work.
● Collaborative Integrator: You enjoy the "puzzle" of connecting different platforms
and ensuring data flows seamlessly between them.
● Detail Obsessive: You believe that data integrity is the foundation of
high-performing marketing teams.
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Favor is an on-demand delivery service based in Texas that allows customers to order food, groceries, and other goods for delivery in under an hour. Owned by H-E-B, it operates primarily across Texas cities.
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