Apply Digital is a global AI-native transformation partner, client-obsessed and built for a new era of client services. We bring together industry expertise and elite talent to connect strategy, agentic experiences, technology, and data for the world's most ambitious organizations.
With the agility to move fast and the experience to deliver with precision, Apply Digital works with clients like Arc'teryx, Lululemon, and Kraft Heinz.
For more information, visit applydigital.com
About us: Apply Digital’s Marketing Services division is a rapidly expanding full-service Martech team with team members in the US, Europe, LATAM, and Asia. As a personalization agency, we bridge the gap between creative, marketing, and strategy. We specialize in cross-channel content strategy, creation, and distribution (email, paid social, push, SMS), and MarTech implementations. We work with 50+ clients, ranging in size from companies like YETI, Upside, and Nutrafol to established marquee brands like A+E Networks, Afterpay, and Stanley Black & Decker.
Role: We are seeking a full-time MarTech Implementation Consultant.
Responsibilities: As a MarTech Implementation Consultant, you will be expected to lead implementations across growth marketing platforms including Braze, Iterable, Segment, Talon.One, Hightouch, and more. This involves developing a complete understanding of how each platform works and shadowing other MarTech Implementation Consultants to learn the nuances of integration. The candidate will guide each client through the implementation process, customize the deliverables and dates according to the specific project, ensure a successful implementation, and effectively manage all Ragnarok deliverables and communications with the client.
2+ years of software implementation support experience.
5+ years of experience in client or key stakeholder interaction.
5+ years of work experience in a corporate setting.
Platform experience with Iterable, Braze, Sailthru, Cordial, Klaviyo, Mailchimp, Responsys, Cheetahmail, Simondata, or Salesforce Marketing Cloud.
Experience with cross-functional teams including engineers, executives, and stakeholders.
Possesses mastery of communication, organization, and project coordination with a proven track record of effective routing and handoff.
Ability to consult with customers on their marketing use case in order to advise on the set-up and execution of their program in the platform.
Has strong email etiquette and can communicate with testing, QA, and updates directly with clients.
Familiarity with JSON or SQL.
Ability to clearly articulate/present technical topics to a non-technical audience.
Has excellent attention to detail, plus analytical and problem-solving capabilities.
Is a people person and has a good attitude, friendly, and thrives in a team environment.
Has worked in project management tools (Asana, Monday, Wrike, Trello).
Is a self-starter and motivated.
Braze Onboarding Consultant Certification.
Experience with CDPs (Segment, Tealium, Treasure Data, mParticle) and/or marketing + product analytics tools like Amplitude or Mixpanel.
Direct technical integration experience working inside a codebase.
Has knowledge of how APIs work and proficiency in making GET and POST calls.
Has an understanding of an IP Warmup - including strategy, planning, and troubleshooting.
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Apply Digital is a digital agency that helps global brands align their business strategy with execution. They work with major companies like Coca-Cola and Kraft Heinz to deliver measurable business impact and customer value through digital transformation.
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